-Data and Insights Manager. -Agent Qualification de leads. -Téléconseiller Commercial. -Crm Manager. -iOS Mobile Developer. -DevOps Engineer. -UX/UI Designer.
Avito.ma est détenue par Avito SCM SARL, une société du groupe Adevinta, leader en Europe des plateformes de marchés (Marketplace). Son activité se développe dans les marchés matures tels que la France, l’Espagne, l’Italie, le Royaume-Uni, l’Allemagne et l’Autriche ainsi que dans des marchés en expansion tels que l’Europe de l’Est, l’Amérique Latine et l’Afrique du Nord. Adevinta compte 2800 employés à travers le monde.
Nous sommes convaincus que avito.ma constitue le choix le plus sûr et le plus pratique pour tout vendre ou acheter au Maroc. Ce service permet à tout utilisateur au Maroc de vendre ou d’acheter en toute simplicité dans sa région, sans inscription ni procédure compliquée. avito.ma met en rapport les vendeurs et les acheteurs du Maroc et offre une expérience utilisateur exceptionnelle.
Nos marques dans le monde entier
En Europe, Adevinta dirige des marketplaces classées en Autriche (Willhaben.at), en France (Leboncoin.fr), en Hongrie (Jofogas.hu), en Italie (Subito.it), en Espagne (Fotocasa.es, Milanuncios.es, Coches.net, Habitaclia.com, Infojobs.net), au Royaume-Uni (Shpock.com). En Amérique Latine, Adevinta est présent au Brésil (Olx.com.br), en Colombie (Fincaraiz.com.co), au Chili (Yapo.cl) et au Mexique (Segundamano.mx). En Afrique du Nord, Adevinta est présent au Maroc (Avito.ma) et en Tunisie (Tayara.tn).
En tant qu’Agent de qualification, vous aurez comme mission de qualifier par téléphone les prospects qui vous seront affectés pour le compte de nos clients. L’agent est chargé d’identifier le niveau d’intérêt et de détecter le degré d’intention d’achat.
Vous allez être amené à travailler en étroite collaboration avec les équipes commerciales. Vous devez être doté d’un esprit analytique et maîtriser les outils bureautiques.
Nous sommes à la recherche d’une personne sérieuse, motivée et faisant preuve d’esprit d’équipe et de flexibilité.
Votre travail consistera à:
Gérer les campagnes de qualification de leads (appels sortants) de bout en bout, de la pré-qualification jusqu’à la prise de rendez-vous.
Collecter un maximum d’informations sur les prospects et renseigner l’ensemble des informations récoltées.
Effectuer le suivi des rendez-vous / Visites
Collaborer avec les équipes commerciales
Élaborer des rapports pour chaque campagne d’appel qui seront partagés en interne ainsi qu’avec nos clients
Gérer la relation client
Une première expérience en matière de qualification des leads.
Une connaissance avancée des outils bureautiques (Excel, Word, PPt..Etc.)
Une connaissance du monde Google (Gmail, Meet, Agenda…Etc.)
You’ll have to deeply understand the different business areas, customers journeys and the problems they are facing, mix that with some creativity and a lot of innovation to come up with a vision for the data strategy of the product: are we tracking the right KPIs, is the way we are tracking them correct and what else we should be tracking. You would need to come up with insights for the various teams about how the customers behave, what we should do to optimize our AARRR funnel and what is the correct interpretation that lies behind the data we see. In addition to managing a team you need to be technical and all hands: take over in our BI infrastructure, maintain it, develop it and put in place vision to better analyze and understand our data.
You’ll need to make sure first all Avito’s Data is structured and automatically available in one place and promote independent usage for Avito’s Team. And then that we get valuable insights from this data.
As a Manager, you will have to build and manage your team (BI specialist, and data scientist the first year) and lead it toward great results and growth in the future. Your team will be reporting to you directly so you will need to ensure constant feedback loops and seek for their career development. Your team’s motivation and engagement should be one of your top priorities. You should lead and coach, not necessarily manage.
You will be reporting directly to the Head of Product & Tech.
What will you need to do or have:
-Very good communication skills in English and French
-Craft Data and Insights strategy that executes on Avito
-Be responsible of the company business targets
-Ownership and accountability of the domain KPIs
-Communicate internally and externally to evangelize vision and inspire all stakeholders to get them on the same page
-The ability to apply the best organizational, analytical and problem solving skills to product development and strategy.
-Measure and evaluate how the product is used to ensure that the product solves the right problem, users understand it and, if applicable, that they are willing to pay
-Work closely with product, marketing, sales and finance teams to design powerful visualizations and help translate data into actionable insights
-Frame and translate business questions into appropriate analytical plans and research studies that will inform strategic and tactical business decisions for go to market planning (GTM).
-Build a very strong team driven by company’s goal achievements
-Maintain and develop the actual data stacks and system in place (Tableau for BI, GA 360)
-Help Product Manager set relevant A/B tests and provide the right interpretation of the results
Ready to have fun?
-At least 3 years work experience in P&T oriented companies/positions
-Excellent analytical and problem solving aptitude combined with brilliant communication skills
-You are initiative and dare to challenge existing mindset nor do you give up after first attempt
-Outstanding product instincts and creativity combined with a passion for digital media and advertising products
-Ability to inspire and guide teams and provide hands-on leadership
-Ability to communicate with all types of internal and external stakeholders
-Ownership of business goals and accountability for reaching them
-Proven track record to take full ownership of products from conceptual ideas to actual launch
-Willingness to travel across the globe
Nice to have:
-MS in Computer Science, Marketing or Economics
-Relevant experience in Business Intelligence
-Knowledge in: Python, Scala, Java and Tableau or equivalent
-Good hacking skills
-Experience with data visualization and dashboards
-Experience with text mining and crawling
-Knowledge in: Python, Scala, Java and Tableau or equivalent
-Machine learning with tools like scikit, Keras, Tensorflow or equivalent
-Familiar with agile and lean start-up/innovation methods
Planning and delivering CRM strategies encouraging customer retention and customer loyalty either on B2B or B2C via Braze/Zoho CRM
Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle within ZOHO CRM
Designing, implementing and evaluating marketing campaigns, focusing on customers and Shoppers, using channels such as email, in-app, push, SMS and others.
Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities.
Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
Overseeing direct communications with customers through the CRM.
The position reports to the Head of Growth & Performance manager.
BA or MS in Marketing or Sales.
Entry-level experience of direct and digital marketing (Zoho CRM and Google Ad manager tools…).
Background in customer acquisition, re-engagement and retention strategies is preferred but not mandatory.
A confident and articulate communicator capable of inspiring strong collaboration in an organisation.
Team Player, ability to work cross-functionally for the greater good of the company.
A passion for the profession of Digital Marketing.
-Implement, optimize and maintain the next generation of Avito apps.
-Collaborate with product owners, UI and UX designers, and other teams to build scalable and innovative mobile experiences.
-Participate in building and follow mobile apps roadmaps.
-Participate in code reviews, debugging and diagnosis.
-Propose innovative and scalable solutions.
-Manage the complete mobile development cycle including testing, integration and publishing.
-Take responsibility for assigning resources to design and implement workflows which meet quality and time targets.
-Design and build applications for iOS
-Ensure the performance, quality, and responsiveness of applications
-Collaborate with a team to define, design, and ship new features
-Identify and correct bottlenecks and fix bugs
-Help maintain code quality, organization and automatization.
-Your primary focus will be the development of applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
-Proficient in Swift, with a good knowledge of its ecosystems
-Deep understanding of the application lifecycle
-Solid understanding of object-oriented programming
-Experience with Cocoa APIs on iOS
-Good knowledge of performance limits and characteristics
-Capable of writing concise, optimized and modular code blocks
-Proficient in writing reusable code
-Several years of experience (3+) in the development of iOS apps optimized for thousands of device types and screen sizes.
-Knowledge of memory management and multi-threading
-Experience with embedded databases and other system datastores
-Familiarity with RESTful APIs to connect to back-end services
-Experience with known Swift libraries like switfyJson, AlamoFire
-Good sense of UI design and a user-oriented focus
-Implementation of automated testing platforms and unit tests
-Knack for benchmarking and optimization
-Understanding of Apple’s design principles and interface guidelines
-Proficient understanding of code versioning tools
-Familiarity with continuous integration
-Knowledge of low-level C-based libraries is a plus.
We are looking for an enthusiastic UI designer who lives for beautiful experiences across mobile and web.
This role is to own the end-to-end design process for the present and upcoming feature sets across all Avito products (Web, Mobile site, Android App and iOS App). Delivering designs which combine exceptional usability and visual aesthetic, impacting the day-to-day lives of our 6 million monthly unique user base.
You will be working as a UX/UI Designer along, within the Product Manager.
What Will You Do:
Create Cross platform responsive web applications for mobile, tablet and desktop.
Delivering wireframes, mockups, interactive prototypes, design specifications, final assets.
Putting the pen(cil) to paper, drawing and sharing solutions quickly with the team
Strong knowledge of Sketch, Photoshop, Illustrator, After effect and associated design / design tools.
Work closely with business team and stakeholders in driving user goals.
Design the graphics, icons and user interfaces.
Work with engineering in implementing the user interface
Who You Are:
You’re open minded, collaborative, empathetic and agile
Full stack designer (interaction, usability, graphic design)
Experience creating responsive designs that look and work great on any device
Sketching and prototyping tools such as Invision, Axure, Marvel…
Creativity, knowledge of pro activity and rigor are required.
Icon, illustration, animation
Excellent graphic design and typography skills
A first experience in a tech company
Powerful work ethic
Able to be force of proposal, to understand the needs expressed and to provide an adapted answer